This section concerning your privacy ("Privacy Policy") applies to any person (hereinafter described as "you” or "your”) who visits or uses Zipgrade, LLC's ("Zipgrade”) website (the "Website”) set forth on, its and its associated mobile applications ("Services”). Zipgrade understands and appreciates the desire of users to maintain confidentiality in online dealings. As such, Zipgrade strives to protect your individual privacy. Zipgrade's Privacy Policy is intended to inform you about our practices towards handling any personal information that you may provide to us. Before you begin to use any of Zipgrade's Services, we recommend that you read and understand our Privacy Policy.

What personal information do we collect?

This Privacy Policy describes what personal information we gather and how we use and disclose that information. By using Zipgrade's Website and/or Service, you acknowledge that you understand, consent and agree that you accept the practices set forth within our Privacy Policy. The practices described in this Privacy Policy apply only to our use of information which you provide us through the Services and/or Webpage. Our Privacy Policy is incorporated into and is subject to our Terms of Use ("Terms”) set forth above. Together, the Terms and Privacy Policy constitute a contractual "Agreement” between you and Zipgrade. Our goal at Zipgrade is to create and operate a Website that provides content requiring minimal data collection from you. In order to allow you to register to use various features of our Website, we may ask for some of your personal information ("Personal Information”), such as your name and email address. As used in this Privacy Policy, Personal Information is information that specifically identifies an individual, such as an individual's name or e-mail address.

Users are requested to provide an email address as a unique login name. This login name and password provides a method of providing secure access. The email address provides the means for verifying users in case of lost passwords. Passwords that are entered are stored using one-way encryption and are not human readable once entered.

Optional features may require student directory information. This includes a student's name, ID number(s), and/or email address. If name data is not provided, a placeholder image will be used. An email address is used solely to send quiz results to a student on your behalf and at your request. This is optional. By providing a student email address, you attest that the student has provided permission for us to send email to this address on your behalf.

What information is collected automatically?

When you use the Services, we may send one or more "cookies”, which are small text files containing a string of alphanumeric characters to your computer. Our cookies can either be, "session cookies” or "persistent cookies”. A session cookie extinguishes itself after you shut down your browser, while a persistent cookie remains and may be used again by your browser on your next use of our Services. Persistent cookies, however, can be removed. Please review your web browser Help file to learn how to modify your cookie settings. Please note that if you delete, or choose not to accept cookies from the Services, you may not be able to fully use the features of our Services.

When you use the Services, we may record certain information from your web browser and mobile device by using different types of technology. This automatically collected information may include Internet Protocol address ("IP Address”) or other device address or ID, web browser and/or device type, the web pages or Websites that you visit just before or just after the Services, the pages you view on the Services, and the dates and times that you visit, access, or use the Services.

How we use this information

We use your Personal Information in a variety of ways in the operation of the Services and our business. For example, we use the information you provide or that we collect to operate and provide all of the features and Services available on the Services. Additionally we use your Personal Information to customize the Services for your specific preferences. We may use your email address to contact you for customer Services purposes, to address intellectual property infringement, rights of privacy, or defamation issues, or any regarding content that you have posted to the Services. We use the information that you provide or that we collect to study trends in usage as well as user preferences so that we can continue to upgrade our Services.

We use "automatically collected” information and "cookies” information to: (a) personalize our Services so that you will not have to re-enter it; (b) monitor the effectiveness of our Services; (c) monitor aggregate usage metrics such as total number of visitors, pages viewed and Apps accessed; and (d) track your entries, submissions, and status in any promotions or other activities.

We may also use your email address or other Personal Information to send promotional and educational email related to the Services of ZipGrade we think you may be interested in. You will have the ability to opt-out of receiving any such communications, either through links provided in the messages, or by updating your account preferences through the Services. We do not use optionally entered student email information for any marketing purposes outside of the features selected by you within the application.

How We Share Information

We do not sell or lease your Personal Information to any third-party for advertising or marketing purposes and do not otherwise share your Personal Information except as expressly provided herein.

We work with third-party Services providers to provide Website and application development, hosting, and maintenance as well as other Services for us. To the extent it is necessary for these Services providers to complete their contractual obligations, they may have access to or process your Personal Information. Some third-parties to whom we provide Personal Information allow government and law enforcement agencies access to Personal Information stored by such third-parties without providing notice to us. We have no control over such activities. We may make certain automatically collected and other aggregate non-personally-identifiable information to assist such parties in understanding our users' interests, habits, and usage patterns for certain programs, content, Services, promotions, and/or functionality available through the Services.

We may also disclose your Personal Information if required to do so by law. For example, we may be required to do so by a court-issued subpoena. We also reserve the right to disclose your Personal Information that we believe, in good faith, is appropriate or necessary to take precautions against liability; to protect us and others from fraudulent, abusive, or unlawful uses or activity; to investigate and defend ourselves against any third-party claims or allegations; to assist government enforcement agencies; to protect the security or integrity of the Services; or to protect our, our users', and others' rights, property, and security.

Your Choices

You have the option to decline to share certain Personal Information with us. However, if you do so, we may not be able to provide you with some of the features available on the Services.

Our Commitment to Children's Privacy

Zipgrade does not allow children under the age of thirteen (13) to use its Services. If you believe that a child under the age of 13 has used the Services and may have provided us personal information in violation of this provision, please alert us at If you are a parent, whose child has gained access to our Services, and would like to review the information we have collected about your child, please send a request to that effect to

Our Commitment to Data Security

ZipGrade maintains a strong focus on data security to ensure that user account information is kept private. We employ physical and technical safeguards designed to help improve the integrity and security of your student's and your personal information. However, we cannot guarantee the security of user account information. Unauthorized entry or use, hardware or software failure, and other factors may compromise the security of user information at any time. For additional information about security measures we use, please contact us at

When you enter information within the login portion of our Website or mobile application Service we encrypt the transmission of that information using secure socket layer technology (SSL). If we learn of a security systems breach, we strive to notify you, subject to applicable laws so that you can take appropriate protective steps. We may also post a notice through the Services.

To reduce risk, we purge disused data on a frequent basis from our central data store. User accounts that have expired over 180 days ago are permanently removed along with the account's associated data. Other data that a user has marked for deletion is purged after 30 days.

International Visitors

The Services is hosted in the United States but is available worldwide. If you choose to use the Services from other regions of the world with laws governing data collection and use differing from those within the United States, please be aware that you may be transferring your Personal Information outside of those regions to the United States for storage and processing. By providing your Personal Information on the Services you thereby consent to the transfer, storage, and processing of your Personal Information.

Zipgrade may evolve over the years and may eventually include other affiliated companies. At that point in time, we may share your Personal Information with any future affiliated companies for use as described in this Privacy Policy. In the event that all or a portion of Zipgrade is acquired or merged with a third-party or is subject to a change of control, we may transfer the information that we have collected from users in connection with such merger, acquisition, sale, or other change of control to the acquiring or surviving business entity. We will provide you with notice of an acquisition following the completion of such a transaction, and the existing Privacy Policy will continue to apply to your information, unless you give consent to a new policy concerning your privacy.

Changes and Updates to this Privacy Policy

Please return to this page periodically so that you are kept abreast of any possible changes or modifications to this Privacy Policy. We reserve to periodically revise our Privacy Policy at our sole discretion, as provided in the Terms. If we modify the Privacy Policy, we will make it available through the Services. In the event that the modifications materially alter your rights or obligations hereunder we will make reasonable efforts to notify you of the change. If you do not agree with any changes to the Privacy Policy, you may terminate your account ceasing use of the Services. Your continued use of the Services after the revised Privacy Policy has become effective indicates that you have read, understood and agreed to the modified or updated version of the Privacy Policy.

Company Contact Information

Please contact us with any questions or comments about this Privacy Policy, your personal information, our third party disclosure practices, or your consent choices by email: